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Automations

AutomationsAppointment Reminders

Appointment Reminders

Appointments

Send a confirmation the moment a visit is booked, then a 24-hour reminder and a 2-hour final reminder with a one-tap confirm or reschedule link.

No-shows
Reminders
Active

SMS Sent

1,290

Delivery Rate

98%

Response Rate

69%

Conversion

92%

Message sequence
3 step automation
Trigger:When an appointment is booked in your connected calendar
Synced live from your connected account — fires the moment the event occurs
  1. 1

    Booking confirmation

    Immediate

    “You're booked at {business} on {datetime}. Reply C to confirm or R to reschedule. See you soon, {first}!”

  2. 2

    Day-of reminder

    24h before

    “Reminder: your appointment at {business} is tomorrow at {time}. Need to move it? Reply R: {link}”

  3. 3

    Final reminder

    2h before

    “See you in about 2 hours, {first}! We're at {address}. Running late? Call us at {phone}.”

Funnel
Sent → converted
Sent1,290 (100%)
Delivered1,258 (98%)
Responded891 (69%)
Converted824 (64%)
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