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KiwiTxt

AI

On the AI monthly tier

AI

24/7 AI agents that reply, qualify, book, answer FAQs, re-engage cold conversations, and hand off to a human when needed. Switch one on and it never sleeps.

Always-on AI — replies in seconds, around the clock

AI agents never miss a text. They work from your knowledge base and live calendar.

AI · Monthly tier
AI 24/7 Auto-Reply
AI
Paused

Never leave a text unanswered. AI replies instantly to every inbound message, day or night, in your brand voice — then hands off to a human when needed.

Trigger

On any inbound SMS to your connected number — 24/7

1 steps · AI · 24/7

AI agent · ready to switch on
Configure
AI Lead Qualifier
AI
Paused

AI asks a couple of smart qualifying questions and scores each lead hot, warm, or cold — then routes hot leads to your phone instantly and books the rest.

Trigger

On every new lead from your connected account

2 steps · AI · Routing

AI agent · ready to switch on
Configure
AI Appointment Booker
AI
Paused

AI checks your live calendar and books appointments by text — proposing times, confirming, and dropping them straight into your schedule with reminders attached.

Trigger

When a lead books via your connected calendar

2 steps · AI · Booking

AI agent · ready to switch on
Configure
AI FAQ Responder
AI
Paused

AI answers common questions — hours, pricing, location, services, what's included — instantly from your knowledge base, so leads get answers before they go elsewhere.

Trigger

On any question texted to your connected number

1 steps · AI · Knowledge base

AI agent · ready to switch on
Configure
AI Re-Engagement After 3 Days
AI
Paused

When a conversation goes cold for 3 days, AI sends a personalized re-engagement — a new angle, an offer, or a simple 'still interested?' — and rebooks or hands off.

Trigger

After 3 days of silence in a connected conversation

1 steps · AI · Win-back

AI agent · ready to switch on
Configure
Human Handoff
AI
Paused

The safety net for every AI workflow — when a lead asks for a human, escalates, or the AI isn't confident, it pings your team with full context so you take over seamlessly.

Trigger

On escalation in any AI conversation on your connected number

1 steps · AI · Escalation

AI agent · ready to switch on
Configure

Looking for always-on automation without AI? Browse the workflow library.