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Automations

AutomationsPast Customer Reactivation

Past Customer Reactivation

Campaigns

Win back customers you haven't seen in 90+ days with a warm 'we miss you' sequence and a time-limited comeback offer.

Win-back
On-demand
Active

SMS Sent

1,280

Delivery Rate

97%

Response Rate

15%

Conversion

46%

Message sequence
2 step automation
Trigger:Manual — targets customers in your connected account with no activity in 90+ days
Synced live from your connected account — audience pulled from your contacts
  1. 1

    We miss you

    Day 0

    “Hi {first}, it's been a while! We miss seeing you at {business} — here's a little welcome-back gift to bring you in: {link}”

  2. 2

    Last chance

    Day 4

    “Last call on your comeback offer, {first} — it expires in 48 hours. Grab it while it's here: {link}”

Funnel
Sent → converted
Sent1,280 (100%)
Delivered1,244 (97%)
Responded187 (15%)
Converted86 (7%)
Test this workflow
Send yourself a preview SMS

Fire the full sequence to your own number to see exactly what customers receive.